Most successful salespeople already practice some version of solution selling. They know sales is about consulting around the prospect's problems, not closing the deal. It's about letting the prospect define the pace of the process and offering education and advice as a way to build confidence and trust. This makes it easy and safe for a client to buy. Here are a few ways you can make it scalable and efficient on your own.
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Set up an email auto-responder. To sign up for an auto-responder, potential customers simply enter their email address. There are various types of auto-responder services that vary in complexity, and some are geared specifically toward generating leads. Types include welcome emails, responses based on specific online activities, and product recommendations.
We discuss the use of gym sign spinners in another blog post, but it’s a great way to generate leads. If there’s one thing that’s great about sign spinners, it’s that they get a LOT of eye traffic. Just think about the last time you saw a sign spinner. You probably remember EXACTLY where you were at when you said to the kids in the car, “Kids, look at him spinning that sign over by the stoplight.” You also probably remember the business he/she was promoting. Put your gym logo on the sign and get that spinner out there! Better yet, put your FitnessTexter texting code on your sign. That way, if people are stuck at a light, they can text your code for your free week pass and you’ll get an email lead notification. If you’re not a fan of using a sign spinner, sit down with your marketing team and try to think of creative ways to get the word out about your business. You could be the best gym in your entire city, but if no one knows about you, it doesn’t do anyone any good. Time to brainstorm!
Don’t use a simple word processing document. You might be more familiar with using a word processing platform or spreadsheet, but a dedicated survey tool is better. Consider using one such as Constant Contact or SurveyMonkey that aggregates results for you. These tools also have helpful features and types of surveys and questions that you might not have thought about.
Not every lead will be ready to convert at that point in time but that doesn’t mean such leads should be ignored. Lead nurturing is especially critical in the lead generation process when prospects are undecided about a purchase. Send them helpful information based on their interests. Automate the lead nurturing process, and set up reminders and a schedule of when to check in with them. You want to be top of mind when they are ready to make a decision.
Lead generation is not a new form of acquiring a business, but business trends and time necessities have found a better way to get new clients. Rather than sitting at a trade show table for hours on end, or setting up a display in hopes that targeted consumers will complete a form, you can have leads generated and sent to you using available technology, all while you can direct your time elsewhere.
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With the new buyer it is important to note that your marketing efforts don’t end once a new lead comes into your system – what we call Top of the Funnel (TOFU) marketing. Many companies do a good job at generating leads, but the problem is that most new leads are not ready to buy yet. And if a sales rep does engage and the lead isn’t ready to talk with them, it reinforces the notion that marketing sourced leads are not great. As a result leads get lost, ignored, or snatched up by your competitors.
This suggestion can take a bit longer, but it will pay results in the long rung. Before you print your next batch of business cards, add your texting slogan to the bottom of the business card. Then, here’s the important part, make sure to GIVE OUT YOUR CARD. There’s no point to having a business card if you aren’t giving it away. I’ll be the first to admit, I have thrown away lots of business cards after logo changes and title changes. I always ask myself why I have so many left over. It’s because I wasn’t handing them out enough.
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In order to expand a business, you need new clients, new customers. Just how do you go about accomplishing that? That’s what lead generation is all about. There is quite a process from knowing nothing about a business to eventually becoming a promoter of it. This begins with strangers becoming visitors that develop into leads. If everything evolves well, those leads turn into customers. Please and satisfied clients/customers want to spread the word and become a part of referral marketing. Through their conversations with others, whether that is in person, or on social media, they become promoters. Due to their connection, trust, and loyalty they highly recommend it and often provide testimonials. It is now personal.
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Distribute your release directly to reporters. After sending out your release over the wires, you may have gotten some attention from the press already, and may now be comfortable reaching out to the press directly. Search for reporters and editors that have written stories you like about similar articles. Reach out with an email, and follow up a day or two later with an email or phone call.
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LinkedIn is a business-centric platform, so if you do pitch something to an executive, it will be accepted. In some cases, other platforms such as Email, WhatsApp Web, or Facebook might work, but you run the risk of upsetting the person you contact. If you are going to use these platforms to communicate with potential leads, then its best you do your homework first by finding out more about the person you are contacting.
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Identifying consumers that would have an interest in what you offer is important. They have the potential to become customers for your business or service. As you find people that would find value in your product, or service is one thing, obtaining their contact information is the next. It helps to accomplish this when you offer something in exchange for it, something that would benefit them. It might involve coupons, free trials, job applications, online content, or blogs.
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Spend time understanding your different customer types and the specifics of that they are aiming to achieve. Are they novices or professional buyers? Are they buying for themselves or making a recommendation? Is it an emotional or a rational purchase? Clarity on these points will help guide you in creating content that is effective at addressing your lead's needs.
By producing authoritative content, you build credibility within the marketplace. In time, customers view you and your company as knowledgeable and helpful. You create and offer content for a distinct audience, your targeted one that is driven by choice and perhaps interactivity. Consumers embark on a journey when attempting to find solutions to their problems. They generally seek information for each part of that journey. In the beginning, they are familiar with their problem and solutions that have potential. Mid way they begin comparing some possible solutions. In the end of this journey, they give their due diligence to make a final decision. It isn’t uncommon for consumers to conduct twelve searches before being on your specific brand’s site. Generally, eighty-one percent will research online before making that purchase or that appointment. In multiple forms, your quality content makes all the difference.
Coupon: Unlike the job application, you probably know very little about someone who has stumbled upon one of your online coupons. But if they find the coupon valuable enough, they may be willing to provide their name and email address in exchange for it. Although it's not a lot of information, it's enough for a business to know that someone has interest in their company.